Email Whitelisting Instructions

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Just a reminder…

If you want to continue to receive SDJ emails in your INBOX you may want to do the following email housekeeping … especially if you’re tired of finding fabulous emails in your spam or junk folders. To ensure delivery of all the updates, please make sure that you have set up safe sender or whitelist or whatever your system requires, so that you receive my emails with the new information. This is very important. You may get things from sunnydawnjohnston.com, sdjproductions.net and infusionmail.com, so please be sure all are set up to be received.

You’ll need to whitelist our email address to ensure you receive all the updates from us.

How to Whitelist SDJ Email

Let’s stay connected! To ensure you receive my latest news and announcements, please add sunny@sunnydawnjohnston.com to your address book. Follow the step-by-step instructions below based on your email subscriber.

Gmail

To make sure email gets delivered to your Gmail inbox, you must add the email address sunny@sunnydawnjohnston.com to your contacts list.

  • Click the drop-down arrow next to “Reply” in the upper right side of your inbox screen
  • Click the “Add Sunny Dawn Johnston to Contacts List” option from the list that appears
  • You will now see Sunny Dawn Johnston appear under the link “Contacts” on the left side of the page
  • Click the link “Contacts” and then the “Search Contacts” form field
  • Now you can select to move Sunny Dawn Johnston to a contact list of choice and edit any details

Yahoo

If you’re not receiving emails that you are expecting in Yahoo!, there are two things you can do:

Report as “Not Spam”

  • Check your Yahoo! Bulk folder
  • If you see the email from Sunny Dawn Johnston, highlight it and click “Not Spam”
  • This does not guarantee that your mail will be delivered in the future, but it does help
  • Click “Save”

Create a Filter

  • Click “Options” in the top right navigation bar
  • Select “Mail Options” from the list that drops down
  • Choose “Filters” located on the left side of the page
  • Click the “Add” button on the Filters page
  • Choose the field you want to match in the incoming message. For example, “header” or “to”
  • Choose the criteria by which you want a match to be made, such as “contains”
  • Enter the text string to compare. For example: from Sunny Dawn Johnston
  • Choose the destination folder to which you would like the message delivered. For example: Inbox

Hotmail

Mark Sender as Safe

  • Click “Show content” to view the body of the email if it contains images and HTML
  • Click “Mark as safe”
  • Sunny Dawn Johnston will now be added to your list of “Safe senders”

Manually Add to Safe List

  • Click “Options” in the upper right corner of your Hotmail screen
  • In the Body of the page under “Junk e-mail” click the link “Safe and blocked senders”
  • Click the link “Safe senders”
  • Enter the email address sunny@sunnydawnjohnston.com
  • Click “Add to list”

AOL

To ensure email gets delivered to your AOL inbox, you must add the email address or corporate domain of the sender to your Address Book or Custom Sender List.

  • Click the “Spam Controls” link on the lower right side of your inbox screen
  • When the “Mail & Spam Controls” box appears, click the “Custom sender list” link
  • Choose the “allow email from sunny@sunnydawnjohnston.com option
  • Add the domain or email address you would like to receive mail from, then click “Add”
  • Click “Save”

If using AOL web mail, replying to an email from Sunny Dawn Johnston will also work. Email from that domain will now be delivered straight to your Inbox.

Comcast

Follow these instructions for your Comcast email.

  • Click on the [Save Address] link at the top of the message (it’s next to “From Address”)
  • For the field titled First Name, please enter Sunny Dawn Johnston
  • Then click Save Entry and you’re all done

Outlook

Because of the various email platforms that can work with Outlook, it is tricky to tell you how to receive email to your Outlook inbox. We can tell you, however, how to make sure you can see all the emails you receive as they were intended to be seen—with images. If a company is not in your address book or “Safe Sender” list, your HTML images will not display.

To have HTML display correctly, users can:

Change settings:

  • Right click on a non-displaying image in an HTML email
  • Choose “Change automatic download settings” option
  • When the popup comes up, uncheck the first box in the list that says “don’t download pictures or other HTML content automatically”
  • Click “OK”

Add sender to address book:

  • Open the email
  • Right click on the “From Address”
  • Choose “Add to contacts” option

Add domain to safe sender list:

  • Right click on a non-displaying image in an HTML email
  • Choose “Add the domain to the safe sender list” option

 

For other email service providers: Further instructions can be found here

http://www.whatcounts.com/how-to-whitelist-emails/

 

LIST OF PROVIDERS NOTORIOUS FOR BLOCKING EMAIL DELIVERY:

  • Google: puts us in your promotions folder
  • Hotmail, Outlook, MSN and @Live: instructions to change settings >> click on this link <<
  • AOL: instructions to change settings >> click on this link <<
  • mac Mail, @me & iCloud:

◦ On your iPhone, iPad, or iPod touch with iOS 7 or later, open the message in the Junk folder, tap the folder icon at the bottom, then tap Inbox to move the message.

◦ On your Mac, select the message and click the Not Junk button in the Mail toolbar. Or just drag the message to the Inbox in the sidebar.

◦ At iCloud.com, select the message, then click Not Junk in the notification bar at the top of the message window. Or just drag the message to the Inbox in the sidebar.

  • Yahoo: Uses a filer called SpamGuard within the program. It automatically sends a lot of emails to the spam folder by default. Uncheck the box and set the setting to low or medium.

If you have your spam and junk settings set to their highest setting, then chances are you’ll never hear from us as your provider will block it. It’s an unfortunate limitation most FREE email providers have, and affects us peeps who use even a trusted email platform to send to our lists.

Why are you getting this email and possibly not the other? Because it is being sent to you as a stand-alone email from an office email program, and not our mass email sends.

Why do you want to change your setting? Because we all have emails sent to our junk mail that we wished we’d received, right?

It’s good practice to first set your filters on medium and then go up from there.

Thank you from everyone at Team SunnyDawnJohnston.com